MATURE Publications on Knowledge Maturing

2013

Schmidt, Andreas
Wissensreifung: Eine neue Perspektive auf die Wissensentwicklung in Unternehmen
horizonte, vol. 2013, no. 41, 2013, pp. 24-26

Abstract Wissensreifung ist eine neue Perspektive auf die Wissensentwicklung in Arbeitsumgebungen. Sie konzentriert sich darauf, wie Aktivitäten und Lernprozesse des einzelnen Mitarbeiters zur Fortentwicklung der Organisation, ihrer Innovations- und Anpassungsfähigkeit beitragen. Sie zeigt Barrieren auf, wo dies nicht funktioniert. Und zeigt Wege auf, wie man diese Barrieren überwinden kann.

Kaschig, Andreas, Maier, Ronald, Sandow, Alexander, Lazoi, Mariangela, Schmidt, Andreas, Barnes, Sally-Anne, Bimrose, Jenny, Brown, Alan, Bradley, Claire, Kunzmann, Christine, Mazarakis, Athanasios
Organisational Learning from the Perspective of Knowledge Maturing Activities
IEEE Transactions on Learning Technologies, vol. , no. 3, 2013, pp.

Abstract The level of similarity of knowledge work across occupations and industries allows for the design of supportive information and communication technology (ICT) that can be widely used. In a previous ethnographically-informed study, we identified activities that can be supported to increase knowledge maturing, conceptualized as goal-oriented learning on a collective level. The aim of this paper is to investigate the current state of support and success of these knowledge maturing activities and to contrast them with their perceived importance, in order to identify those which have the highest potential for being supported by ICT. Quantitative and qualitative data were collected through telephone interviews with representatives from 126 organizations throughout Europe in a sample stratified according to size, sector and knowledge-intensity. The activities that appear to be most promising are ‘reflecting on and refining work practices and processes’, ‘finding people with particular knowledge or expertise’, as well as ‘assessing, verifying and rating information’. Rich empirical material about how these activities are performed and also the issues that emerged and need to be managed were collected. Three clusters of organizations were identified: best performing organizations, people- and awareness-oriented organizations and hesitant formalists. It was found that a balanced knowledge strategy that leaned towards personalization outperformed a codification strategy.

2012

Maier, Ronald
Workplace Learning and Development and Knowledge Maturity in Organisations
Global Focus. The EFMD Business Magazine, vol. 6, no. 1, 2012, pp. 5-8

Riss, Uwe V., Magenheim, Johannes
Sociofact Theory – The Social Dimension of Knowledge Maturing
Internal Journal of Knowledge Based Organizations, vol. vol., no. no., 2012, pp. pp.

Abstract The current study concentrates on units of organizational knowledge that we call sociofacts following a terminology introduced by J. Huxley. The analysis looks at the constituents of sociofacts as well as their lifecycle, starting from the concept of knowledge asset. It is based on insights from various established theories such as Activity Theory, Nonaka’s SECI model, Boundary Objects and Transactive Memory Theory. We investigate how the form of sociofacts changes during the Knowledge Maturing process and point at their business relevance. The goal of the paper is to improve the understanding of the structure of organizational knowledge and the process of knowledge maturing.

2011

Riss, Uwe V.
Pattern-Based Task Management as Means of Organizational Knowledge Maturing
International Journal of Knowledge-Based Organizations, vol. 1, no. 1, 2011, pp. 20--41

Abstract The article presents the principles of pattern-based task management (PBTM) that aims at the integration of task and knowledge management. It takes into account that knowledge does not only become manifest in artifacts but also in actions. The approach supports knowledge workers in the execution of their tasks by offering guiding task patterns without restricting the freedom of execution. These task patterns are collaboratively managed and allow the sharing work experience in a way that makes this experience applicable to new tasks. The collaborative character of task patterns requires the motivation of knowledge workers to participate in the process. This can only be achieved by offering a variety of benefits and an easy handling of contribution. Under these conditions the PBTM establishes an organizational knowledge maturing process that overcomes various barriers in today‟s organizational knowledge management.

Maier, Ronald
Re-focusing knowledge management: concepts of knowledge maturing.
Invited keynote, 12th European Conference on Knowledge Management (ECKM 2011), Passau

2010

Maier, Ronald
Knowledge Maturity in Organisations
Invited talk, Corporate Advisory Seminar: Engaging Managers in Employee Development in the Workplace der European Foundation for Management Development (EFMD), November 16, 2010, Brussels

Maier, Ronald
MATURE: Continuous Social Learning in Knowledge Networks
In: Invited talk at the ELIG 2010 Annual Meeting: Innovation agenda: Bridging the Gap, September 13-14, 2010, University of Cambridge, Cambridge (UK), 2010

2009

Schmidt, Andreas, Hinkelmann, Knut, Ley, Tobias, Lindstaedt, Stefanie, Maier, Ronald, Riss, Uwe
Conceptual Foundations for a Service-oriented Knowledge and Learning Architecture: Supporting Content, Process and Ontology Maturing
In: Schaffert, Sebastian and Tochtermann, Klaus and Pellegrini, Tassilo (eds.): Networked Knowledge - Networked Media: Integrating Knowledge Management, New Media Technologies and Semantic Systems, Springer, 2009

Abstract Effective learning support in organizations requires a flexible and personalized toolset that brings together the individual and the organizational perspective on learning. Such toolsets need a service-oriented infrastructure of reusable knowledge and learning services as an enabler. This contribution focuses on conceptual foundations for such an infrastructure as it is being developed within the MATURE IP and builds on the knowledge maturing process model on the one hand, and the seeding-evolutionary growth-reseeding model on the other hand. These theories are used to derive maturing services, for which initial examples are presented.

Kohlegger, Michael, Maier, Ronald, Thalmann, Stefan
Understanding maturity models. Results of a Structured Content Analysis
In: 9th International Conference on Knowledge Management (I-KNOW '09), Graz, Austria, 2009

Abstract Maturity models are popular instruments used, e.g., to rate capabilities of maturing elements and select appropriate actions to take the elements to a higher level of maturity. Their application areas are wide spread and range from cognitive science to business applications and engineering. Although there are many maturity models reported in scientific and non-scientific literature, the act of how to develop a maturity model is for the most part unexplored. Many maturity models simply – and vaguely – build on their, often well-known, predecessors without critical discourse about how appropriate the assumptions are that form the basis of these models. This research sheds some light on the construction of maturity models by analysing 16 representative maturity models with the help of a structured content analysis. The results are transformed into a set of questions which can be used for the (re-)creation of maturity models and are answered with the help of the case example of a knowledge maturity model. Furthermore, a definition of the term maturity model is developed from the study’s results.

Barnes, Sally-Anne, Bimrose, Jenny, Brown, Alan, Feldkamp, Daniela, Kaschig, Andreas, Kunzmann, Christine, Maier, Ronald, Nelkner, Tobias, Sandow, Alexander, Thalmann, Stefan
Knowledge Maturing at Workplaces of Knowledge Workers: Results of an Ethnographically Informed Study
In: 9th International Conference on Knowledge Management (I-KNOW '09), Graz, Austria, 2009, pp. 51-61

Abstract Maturity models are popular instruments used, e.g., to rate capabilities of maturing elements and select appropriate actions to take the elements to a higher level of maturity. Their application areas are wide spread and range from cognitive science to business applications and engineering. Although there are many maturity models reported in scientific and non-scientific literature, the act of how to develop a maturity model is for the most part unexplored. Many maturity models simply – and vaguely – build on their, often well-known, predecessors without critical discourse about how appropriate the assumptions are that form the basis of these models. This research sheds some light on the construction of maturity models by analysing 16 representative maturity models with the help of a structured content analysis. The results are transformed into a set of questions which can be used for the (re-)creation of maturity models and are answered with the help of the case example of a knowledge maturity model. Furthermore, a definition of the term maturity model is developed from the study’s results.

Nelkner, Tobias, Magenheim, Johannes, Reinhardt, Wolfgang
PLME as a Cognitive Tool for Knowledge Achievement and Informal Learning
In: Tatnall, Arthur and Jones, Anthony (eds.): Education and Technology for a Better World, World Conference on Computer in Education vol. , Springer, 2009, pp. 378-387

Abstract Since 2003 the research on Personal Learning Environments has increased. These environments support problem based, situated and informal learning in social networks within organisations and educational institutions and in subject related communities. The EU project MATURE enhanced this idea with the concept of a Personal Learning and Maturing Environment (PLME), which shall support and foster learning and knowledge maturing. In this paper, we present a model that describes the maturing of knowledge and informal learning. Based on an example of changing a university study course, we present the personal, community and organisational perspective on knowledge maturing and informal learning. This leads to a derivation of requirements for a PLME implementation.

Braun, Volker, Czech, David, Fletschinger, Benjamin, Kohler, Silke, Lüber, Verena
Motivation und Anreize in informellen Lernprozessen beim Thema Wissensmanagement
Project thesis, Pforzheim University of Applied Sciences, 2009

2008

Schmidt, Andreas
MATURE: Den Wissensreifungsprozess in Unternehmen verbessern
In: Ockenfeld, Marlies (eds.): Verfügbarkeit von Informationen - 30. Online-Tagung der DGI / 60. Jahrestagung der DGI. Frankfurt am Main, 15. - 17. Oktober 2008, Proceedings, 2008

Schmidt, Andreas, Hinkelmann, Knut, Lindstaedt, Stefanie, Ley, Tobias, Maier, Ronald, Riss, Uwe
Conceptual Foundations for a Service-Oriented Knowledge & Learning Architecture: Supporting Content, Process, and Ontology Maturing
In: 8th International Conference on Knowledge Management (I-KNOW 08), Graz, 2008

Abstract The knowledge maturing model views learning activities as embedded into, interwoven with, and even indistinguishable from everyday work processes. Learning is understood as an inherently social and collaborative activity. The Knowledge Maturing Process Model structures this process into five phases: expressing ideas, distributing in communities, formalizing, ad-hoc learning and standardization. It is applicable not only for content but also to process knowledge and semantics. In the MATURE IP two toolsets will be develop that support the maturing process: a personal learning environment and an organisation learning environment integrating the levels of individuals, communities and organisation. The development is guided by the SER theory of seeding, evolutionary growth and reseeding and is based on generally applicable maturing services.

2007

Maier, Ronald, Schmidt, Andreas
Characterizing Knowledge Maturing: A Conceptual Process Model for Integrating E-Learning and Knowledge Management
In: Gronau, Norbert (eds.): 4th Conference Professional Knowledge Management - Experiences and Visions (WM '07), Potsdam, GITO, 2007, pp. 325-334

Abstract Knowledge management and e-learning both attempt to support learning and knowledge transfer in organizations. However, they aim at knowledge of different degrees of maturity. Central hypothesis of this paper is that the approaches can be integrated on the basis of a process that explicitly aims at designing the transitions of knowledge along varying degrees of maturity. The knowledge maturing process is presented as a conceptual model for explaining and analyzing disruptions in the inter-individual flow of knowledge within organizations. These disruptions can be attributed to a fragmented systems landscape and separated organizational units that foster knowledge of different degrees of maturity. The paper presents criteria for a characterization of this process model and discusses its implications for the design of learning support systems.

Braun, Simone, Schmidt, Andreas
Wikis as a Technology Fostering Knowledge Maturing: What we can learn from Wikipedia
In: 7th International Conference on Knowledge Management (IKNOW '07), Special Track on Integrating Working and Learning in Business (IWL), 2007

Abstract The knowledge maturing theory opens an important macro perspective within the new paradigm of work-integrated learning. Especially wikis are interesting socio-technical systems to foster maturing activities by overcoming typical barriers. But so far, the theory has been mainly based on anecdotal evidence collected from various projects and observations. In this paper, we want to present the results of a qualitative and quantitative study of Wikipedia with respect to maturing phenomena, identifying instruments and measures indicating maturity. The findings, generalized to enterprise wikis, open the perspective on what promotes maturing on a method level and what can be used to spot maturing processes on a technology level.

Schmidt, Andreas
Microlearning and the Knowledge Maturing Process: Towards Conceptual Foundations for Work-Integrated Microlearning Support
In: Lindner, Martin and Bruck, Peter A. (eds.): Micromedia and Corporate Learning. Proceedings of the 3rd International Microlearning 2007, Innsbruck, Austria, June 2007, Innsbruck University Press, 2007, pp. 99-105

Abstract As a response to the new flexibility in work environments, work-integrated learning on demand is an appropriate form of learning which is in line with microlearning ideas. But in a world of microcontent, we need to consider that not all content is appropriate for everybody. The knowledge maturing process allows for distinguishing between different levels of maturity, and technical learning support based on the maturity level can provide automated guidance to make microlearning more efficient.

Happel, Hans-Jörg, Schmidt, Andreas
Knowledge Maturing as a Process Model for Describing Software Reuse
In: 4th Conference Professional Knowledge Management - Experiences and Visions (WM '07), Potsdam, Workshop on Learning Software Organizations (LSO 07), GITO, 2007, pp. 155-164

Abstract Software reuse has become a major topic in software engineering since reusing artifacts has an important effect on the cost and quality of software products. Accordingly, understanding and managing the mechanisms of software reuse is important for every organization that develops software. In this paper we describe a knowledge maturing process in software engineering and use it to analyze two cases of reusable software artifacts. We argue that the "reusability" of a software artifact is not just an immanent property of the artifact itself, but depends on the "maturity" of the knowledge the artifact embodies. We show that the notion of knowledge maturing can serve as a useful lens for understanding reuse processes and suggest further investigations towards a more holistic concept of reusability.

2005

Schmidt, Andreas
Knowledge Maturing and the Continuity of Context as a Unifying Concept for Knowledge Management and E-Learning
In: Proceedings of I-KNOW 05, Graz, Austria, 2005

Abstract Although both e-learning and knowledge management are about facilitating learning in organization, the major obstacle to bring both of them together can be traced back to different paradigms of learning, resulting from the different nature of the knowledge they are dealing with. In this paper, a knowledge maturing process is presented to illustrate the change of nature and the discontinuities. This lays the foundation for a better understanding. In order to overcome the discontinuities, the consideration of context is proposed, which offers the required continuity.