Project results

Year 4 (April 2011-May 2012)

Year 4 has concentrated on the summative evaluation of the instantiations for a longer period of time in order to observe their effects on knowledge maturing using knowledge maturing indicators.

Deliverables year 4

Year 3 (April 2010-March 2011)

  • The empirical studies have been working towards a rich understanding of current workplace practices and their implications for the knowledge maturing landscape. In year 3, in-depth studies have been conducted in organizations that perceive themselves to be successful in knowledge maturing, in order to identify levers and effects of knowledge maturing interventions. From these, the project has gained a deeper understanding of guidance activities.
  • The Knowledge Maturing Model has evolved into a Knowledge Maturing Model Landscape with a high degree of semantic coherence.
  • A Formative Evaluation has taken place that explored the usage of the demonstrator in workplace settings to gather additional feedback.
  • The technical development has concentrated on exploring the added value of integrating the different strands of knowledge maturing

Deliverables year 3

Year 2 (April 2009-March 2010)

For the second year of the project, the project has been following the same strands of activity:

  • Empirical work is moving from a purely exploratory approach with the ethnographic studies towards a mixture of confirmatory and exploratory elements as part of the so-called representative study with a both qualitative and quantitative study design, conducted in the form of a structured interview. This particularly involves investigations on knowledge maturing activities and indicators as well as motivational aspects. But it also adds exploratory elements to the contextual influences on knowledge maturing phenomena, particularly concerning (professional/company/national) culture. These are captured as rich summaries ("knowledge maturing stories") of the interviews.
  • Conceptual and technical work is organized along four demonstrators, which were defined as part of the use case prioritization that followed the bottom-up use case definition process in year 1. These demonstrators are supposed to clearly demonstrate the added value of MATURE in a specific application context and with a coherent application scenario. These are complemented by an additional design study, which was identified selected as a response to review recommendations. Furthmore, the concept development takes up the both the practical problems, and the empirical findings towards a deepened understanding and improved representation of "knowledge maturing" with particular focus on the impact of cultural aspects and clearer relationship to the state of the art in other fields.
  • Integration work has been able to successfully close the gap between bottom-up developments in the design studies and top-down development of the initial architecture. Particularly different levels of integration have been identified, and resulted in a system reference architecture and reference implementation that forms the basis of the demonstrator developments in order to ensure that future integration of the demonstrators is possible, and synergies between the year 2 demonstrator developments can be exploited.
  • Evaluation work has continued its efforts to provide a methodological framework for a user-oriented design research approach. In a joint effort, the demonstrator teams have defined from a research as well as user perspective appropriate measures and timelines for a formative evaluation of year 2 developments. Furthermore, the use cases descriptions have been quality checked with the help of an external expert assessment.

Deliverables year 2

Year 1 (April 2008-March 2009)

MATURE's activities consist of four interconnected strands of development: empirical, concept development, technical implementation, and evaluation.

First year activities include:

  • Empirical work analyzing the current practices, problems, and workplace reality as a whole. This strand, based on the original notion of knowledge maturing, prepared, organized, and conducted rapid Ethnographic studies and expressed and transformed some of the results into persona definitions (i.e., rich descriptions of target users).
  • Conceptual and technical work, including making sense out of empirical findings, analyzing existing state of the art approaches, and developing solutions based on those. The major instrument within the first year were Design studies, which represent user-oriented, and focussed rapid prototyping approaches to deepen the understanding about user needs from a technology perspective (see also Tools). These design studies were complemented by lab studies. These studies, together with the experience of developers from the ethnographic studies formed the basis of developing use cases in close interaction with application partners and using the ethnographically informed personas. Intertwined with the use case development, a refined knowledge maturing model and concepts for a PLME and OLME as well as supporting Maturing Services were developed.
  • Integration work coordinated the technical developments towards an interoperable solution. This was particularly challenging as it required a combination of top-down and bottom-up activities. As a result, the activities resulted in a first system architecture and a test bed.
  • Evaluation work coordinated the interaction of technical developments with the application partners and the overall concept development. Particularly, the evaluation work provided a methodological framework for the design studies as a formative evaluation instrument and the (still ongoing) use case development and requirements definition process.

Results and process of those activities are described in the deliverables, which are available for download

Furthermore, have a look at the publications.